Customer Service

Web-based Customer Service Training

Provide customer service training to your employees today, and see
results tomorrow!

 

Proven Courseware from Telephone Doctor®:

  • Affordable investment
  • Saves money
  • Improves retention
  • Access by remote team members
  • Simple to operate
  • Opportunity Smarts™ has partnered with the Telephone Doctor® to offer web-based training, helping you improve the way your organization communicates with your customers.
  • We supply proven customer service and telephone skills training courses which translate into higher revenue, lower customer turnover, and reduced stress on your customer contact team.
  • We offer 24/7 access to the Complete Telephone Doctor® Video Training Library. Team members with broadband access to the internet and multimedia PC's will be able to view high quality video chapters, measure retention with online quizzes, view post-quiz feedback, print key point reminder, and earn certificates of completion —directly from their desktop.

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